Wendell directory, 1925

Winston-Salem, N. C..

An initial period of 5 minutes is allowed on Station-to-Station calls where the rate is 25c or less.

Raleigh Damp Wash Co.

We cut your laundry bills and give you thorough, prompt and faithful service

Page SEVEN

The toll service offered by the company is so classified as to give the patron an option as to the class of call best suited to his particular requirement in each instance. The schedule of rates is so designed that telephone users may secure the maximum service at minimum cost. If patrons will study their needs and the conditions pertaining to their toll calls, they will be able to practice many economies through applying the class of toll call appropriate to their needs.

A careful perusal of the explanation of the various classes of service given below will enable sub- scribers to apply the service to the best advantage.

But not to

For each additional

8 miles or fraction

thereof, 5 cents additional. All initial rates for distances beyond 56 miles are for periods of three minutes or fraction thereof.

Overtime rate for distances more than 48 miles, approxi- mately one - third initial rate for each additional minute or fraction thereof.

Evening and Night Rates apply to Station-to- Station service only.

night, One-half of the day rates.

Night Rates: - Between 12 Midnight and 4:30 A. M., One-fourth of the day rates.

Minimum "Evening" or "Night" rates, 25

In applying Day, Evening and Night rates the time of day at the originating point shall govern.

The time at which connection is established gov- erns the rate in determining whether the Day, Evening or Night charge applies.

If connection is established in one period and terminates in another, the rate in effect at the time the connection is established applies to the entire message.

The person originating the call does not specify a particular person to be reached, but gives only the number of the telephone called, or the name or address under which the telephone is listed.

Charges for station to station calls shall begin from the moment communication is established between the called and calling stations. On calls to Private Branch Exchange systems where, at time of giving call, no particular extension sta- tion is specified to be reached, the charges begin when the Private Branch Exchange Operator answers. When the call is made for a particu- lar Private Branch Exchange extension station, the call becomes a Person to- Person call.

If the calling party requests that the charges on a Station-to-Station call be reversed, the call becomes a Person-to-Person call.

The person originating the call specifies a par- ticular person or Private Branch Exchange ex- tension station to he reached.

Charges for person-to-person calls shall begin from the moment communication is established with the specified person called.

Orders for person-to-person calls are accepted only under the condition that a limited charge will be made when under certain conditions it is im- possible to establish communication between speci- fied persons. (See Report Charges.)

Appointment Calls. - An appointment call is a person-to-person call on which communication is to be established at a specified time.

Messenger Calls. - A messenger call is a person- to-person call requiring the use of a messenger to bring the specified person to a public pay sta-

A report charge shall be made on person-to-per- son calls which can not be completed for the fol-

If the called party refuses to talk.

If the calling party refuses to talk when the call is ready for completion.

If the called party is not available at the called

If, when the call is ready for completion, the calling party is absent at the calling station or no answer can be obtained from the calling station.

If a collect call is not completed because the called station or called party refuses to accept the

If, on an appointment call, the call is not com- pleted after the appointment has been made.

If, on a messenger call, the call is not completed after the arrangements have been made to notify the called party to come to the telephone.

A Report Charge will not be made for reports that the called station is "busy," "out of order," or "don't answer." Nor will a report charge be made for reports that the called party has no telephone, or that his telephone has been discon-

If the call is uncompleted during the day filed and, at the request of the calling party, the call is carried over and completed the next day, no report charge is made.

A Report Charge shall not be made in any case where the calling station orders the call cancelled prior to being given a report that the called party can not be reached or that the connection is ready.

Regardless of the number of reports made on a call for a particular party in a given city or town, only one report charge, when applicable, is made if the call is uncompleted.

On uncompleted collect calls involving a Report Charge, the charge shall be made against the call- ing station unless its reversal was requested at the time the report was given and the called sta- tion agreed to accept the charge.

Where private branch exchange systems are in- volved, the terms "station," "calling station" and "called station," as used throughout these classi- fications, refer to the private branch exchange switchboard operator.

For detailed rates to various points see classified list of rates published elsewhere in this directory.

Rules and Regulations Applying to All Subscribers Contracts

Economical operation of the telephone business, to secure protection to the whole body of rate payers and to the business itself, requires that the property be built and operated in accordance with a definite plan under which specified classes of service are regularly furnished in specified areas or types of areas. The Telephone Company there- fore does not undertake to furnish any desired class of service at any desired location, nor does it undertake to extend its plant to re- mote sections where such extension is not warranted by public neces- sity as distinguished from personal desire, except where protection is afforded.

The general plan for furnishing telephone service as authorized in the General Exchange Tariff is based on a classification of areas by types for the determination of the classes of service available and for the application of rates.

The Company's contracts covering the furnishing of telephone service are ordinarily for initial term periods of one month. Under some spe- installation of special equipment, contracts may be required for longer initial term periods.

The Telephone Company's obligation to furnish telephone service is dependent upon its ability to procure and retain suitable facilities and rights for the construction and maintenance of the necessary circuits.

The charges and regulations specified in the Company's General Ex- change Tariff apply in connection with all classes of service equip- ment or facilities furnished by the Telephone Company.

No charge is made for providing new pole line construction on pub- lic highways, when the subscriber is located within the base rate area.

No charge is made for providing and maintaining new pole line con- struction along public highways outside the base rate area, when such pole lines are to be used in serving subscribers in general.

Except as provided above, when an applicant for service Is located outside of the base rate area in territory where new pole line con- struction Is required and th© cost of providing the necessary addi- tional poles is more than three times the annual mileage charge for the circuit thereon, connection with the Telephone Company's system is provided in one of the following methods as the applicant may elect:

The subscriber may bear the cost in excess of the amounts specified above of providing the poles and pay extra exchange line mileage charges for the necessary circuit. Ownership of such poles is vested in the Telephone Company. Maintenance of poles and circuits is at the expense of the Telephone Company.

_ The subscriber at his own expense may furnish the portion of pole line and circuit from his location to an agreed upon point of connec- tion with the Telephone Company's system. The subscriber is required to maintain or bear the expense of maintaining his portion of the pole line and circuit and also to bear the expense of installing and maintaining the station equipment, except that when the station i3 brought to the Company's central office for repairs, no labor expense incurred for such repairs is charged to the subscriber. The subscriber is charged extra exchange line mileage charges for that portion of th© Telephone Company's circuit outside of the base rate area. Owner- ship of the portion of pole line and circuit provided by the subscriber is vested in the subscriber. Ownership of the station equipment Is vested in the Telephone Company.

Poles on private property to be used in serving an individual sub- scriber must in all cases be furnished and maintained at the sub- scriber's expense. Ownership of such poles on private property ia vested in the subscriber.

No charge is made for furnishing and maintaining poles on private property when such poles are to be used to carry circuits serving sub- scribers in general. In such cases, ownership of poles on private prop- erty is vested in the Telephone Company.

Whenever it becomes necessary to replace poles on private property, the new poles are furnished only in accordance with the arrangements specified above.

All circuits on poles on private property are owned and maintained by the Telephone Company.

When a specified type of construction is desired by a subscriber, as for example, when underground service connections are desired in places where aerial drop wires are regularly used to reach subscriber's premises or where the individual requirements of a subscriber make the installation unusually expensive, the subscriber is required to bear the cost of such special construction or installation.

A schedule of fixed charges is established covering the connection of a subscriber's station with the exchange of the Company, and cov- ering the charges for moves and changes. These schedules of charges are published in detail in this directory.

Telephone equipment and facilities are furnished for the use of the subscriber, employees, agents or representatives of the subscriber or members of the subscriber's domestic establishment except in connec- tion with semi-public telephone service and except as the use of the service may b6 extended to joint users.

All equipment furnished by the Telephone Company shall remain the property of the Company. Such equipment shall not be used for any toll or consideration to be paid by any other person than the subscriber, nor for performing any part of the work of transmitting, delivering or collecting any message, where any toll or consideration has been or is to be paid any party other than the Telephone Com- pany, without the written consent of the Company.

Subscribers may not disconnect or remove or permit others to dis- connect or remove any apparatus installed by the Telephone Com- pany, except upon the written consent of the Company.

The telephone equipment, apparatus and lines furnished shall be carefully used and no instrument, appliance or device, of any kind, not furnished by the Telephone Company shall be attached to or in any way used in cpnnection with such telephone equipment, appa- ratus and lines. In case any instrument, apparatus or device of any kind other than that furnished by the Telephone Company is at- tached to of Connected with any part of the Company's property, the

Telephone Company reserves the right to remove such instruments* apparatus or device and to suspend or discontinue service without any claim on the part of the subscriber.

In order to provide facilities for growtd it is necessary for the Tele* phone Company to add new plant and rearrange existing plant. Such additions and rearrangements frequently require changes in call num- bers. We appreciate that changes in call numbers are to be avoided where possible, and such changes are never made by the Telephone Company except when required by engineering necessity. The Company reserves the right to change the subscriber's telephone number or desig- nation at any time.

When party line service is furnished, the Telephone Company may in, consideration of the rate at which service is furnished establish and furnish service to one other subscriber in the case of two-party line service, and other subscribers in the case of multi-party (more than two-party) line service. The Telephone Company reserves the right to cancel any two-party line or multi-party line contract, upon thirty days' notice, whenever in the judgment of the Company, the use of the subscriber holding such contract is such, from, large use or other causes, as to interfere with the reasonable use 'of others con- nected with the same line.

All ordinary expense of maintenance and repairs, unless otherwise specified in the General Exchange Tariff or the Local Exchange Tariffs, is borne by the Telephone Company. The subscriber is billed the actual cost of each telephone instrument or piece of apparatus injured or destroyed otherwise than by unavoidable accident.

The subscriber shall pay monthly in advance or on demand all charges for exchange service and equipment and shall pay monthly on demand all charges for toll service. The subscriber assumes respon- sibility for all charges for exchange service and toll messages orig- inating at the subscriber's station, and for toll messages received at the subscriber's station on which the charges have been reversed with the consent of the person called.

All charges due by the subscriber are payable by the subscriber at the Telephone Company's Commercial Office or at any ether agency duly authorized to receive such payment. If objection in writing is not received by the Telephone Company within thirty days after the bill is rendered, the account shall be deemed correct and binding upon the subscriber.

In the event of abandonment of the station, the nn a payment of any sum due or any other violation by the subscriber of the Tele- phone Company's rules and regulations applying to subscribers' con- tracts or to the furnishing of service, th© Company may without no- "j®®* either (a) suspend service until all violations have ceased, or (b) terminate the subscriber's contract without suspension of service or (c) following a suspension of service, sever the connection and remove any of its equipment from the subscriber's premises.

When instruments have been removed for non-payment, the con- tract is considered to have been terminated. Reinstailation of service may be made only upon the execution of a new contract.

In view of the possibility of errors and difficulties in the transmis- sion of messages by telephone and the impossibility of fixing in all cases the causes thereof, the subscriber assumes all risks connected with the service, as the Telephone Company cannot guarantee unin- terrupted working of its lines and instruments. In case service is interrupted otherwise than by the negligence or wilful act of the subscriber, an allowance is made, computed on the basis of the minimum monthly rate for such of the telephone service, equipment and facilities furnished as are rendered useless or inoperative. Such allowance covers the period the interruption continues after notice in writing is received by the Telephone Company. No other liability shall in any case attach to the Telephone Company.

For the purpose of inspecting, repairing or removing any part of the Telephone Company's equipment, apparatus and lines on the sub- scriber's premises, the Company's employees shall have access thereto at any reasonable hour.

No liability shall attach to the Telephone Company by reason of any defacement or damage to the subscriber's premises, resulting from the placing of the Company's instruments, apparatus and associated wiring on such premises, or by the removal thereof, when such de- facement or damage is not the result of negligence on the part of the Company or its employees.

The Telephone Company shall not be liable for damages or statutory penalties in any case where a claim is not presented in writing within sixty days after the alleged delinquency occurs.

Whbn suitable arrangements can be made, lines of other companies may be used in conjunction with the Telephone Company's lines in establishing wire connection to points not reached by the Telephone Company's lines. In establishing connections with the lines of other companies the Telephone Company will not be responsible or liable for any action of the connecting company.

The Telephone Company will not transmit messages, but offers the use of its facilities when available, and will not be liable for errors in transmission or for failure to establish connection. Employees of the Telephone Company are forbidden to accept either oral or written messages to be transmitted over the lines of the Company.

Public Pay Station telephones are equipped with coin collecting de- vices. These coin collectors are of two tyres. One type requires that the coin be deposited to signal the operator. If for any reason the connection is not completed, the operator will return the coin through slot at lower left of the telephone set. The other type of coin col- lector does not require the coin to be deposited until request to do so is made by the operator. Instruction cards are displayed with each public pay station telephone explaining the operation and pa- trons should observe and follow those instructions when making calls.

Telegrams may be transmitted to and received from telegraph of- fices by telephone. To send a telegram or cablegram, call by name the telegraph company desired. Bv arrangement with the Western Union Telegraph Company any telephone subscriber may have charges for messages received or' sent by Western Uhion Telegraph Company charged to his telephone and collected with his telephone bill

Marshall Manufacturing Co.

Manufacturers of Store and Office Fixtures

Phone 2599-W 116 Harrison Avenue

Experience and careful investigation of the entire subject has demonstrated the fact that certain service connection charges covering to some extent the average cost of the initial expense of establishing service for new subscribers and of furnishing additional facilities to old subscribers should be pai<J®by such subscribers and should not be borne by the entire body of telephone users. Therefore, a uniform schedule has been prepared which embodies rates that should not retard telephone development in any section and, will place upon subscribers responsible therefor a portion of the costs incident to' such service connections, leaving the balance as a charge on the business generally. This schedule applies as follows:

1. For Individual and Party Line Service $3.50

2. For each extension station connected with any class of telephone service 3.50

3. For Private Branch Exchange Service the charge for establishing service connection:

(a) For each trunk line connecting the Private Branch Exchange with a central office 3.50

(b) For each telephone connected to the Private Branch Exchange except Operators' Telephone Sets. 3.50 4. To cover in part Directory, Accounting, Circuit and Switchboard expenses in cases where service is estab- lished by the use of instrumentalities already in place in the Subscriber's premises and no change is made in the type or location of such instrumentalities, each main station, $1.50.

The charges for moves and changes in equipment will be as follows:

1. For moving a telephone set from one location to another on same premises, a charge of $3.00.

2. For moving any other equipment or wiring from one location to another on the same premises, a charge based on the cost of labor and material.

3. For change in type or style of telephone set, a charge of $3.00.

4. For other changes in equipment or wiring, a charge based on the cost of labor and material.

5. When telephones are to be installed or moved, as much advance notice as possible should be given the